Wednesday, April 02, 2008
Off Your Seat and on Your Feet: Continued Conversation
Jodi Lee and Christopher Korenowsky of the Columbus Metropolitan Library have quite bravely asked me for my thoughts about their PLA presentation. Before sending them my thoughts, I looked at their online handouts, which are really quite nice. The handouts do not tell you everything you want to know, but they do start the conversation about proactive reference with very relevant points. What I think is really good is the way that they incorporate staff testimonials into the attractive documents. Take a look at Telling Our Story and Off Your Seat and On Your Feet! The think about your reference service area.