“I expedite the use of the library,” Mr. Smith said over lunch at the Algonquin Hotel, explaining just what it is he does. “I’ve been called a connector. I’m in a position to save people time. I know where to find things.” (NYT, 12/31/07)
These are wonderful words from David Smith, a reference librarian about whom the New York Times has written. They say just what we should strive to do at the reference desk. We do it every day, so it seems a bit strange to think of it as a remarkable mission, but it surprises people to find someone so helpful.
Placed where he is in the New York Public Library, Mr. Smith assists many famous writers. The article includes their praises of the librarian. Roy Blount, Jr. was shocked when Smith offered his help. Why are people so scared of librarian?
Read and be inspired.
Roberts, Sam. "The Library's Helpful Sage of the Stacks." New York Times. December 31, 2007. Page E1.