I was visited by a salesman yesterday. I chose a table in the public area for us to sit, as I do not have a private office and the board room was in use. He needed a surface for laying out his documents and nothing was confidential, so it did not seem a bad place to meet. Halfway through the conversation, I suddenly thought that if we were in Pakistan or Botswana, we would be drinking tea. I felt ungracious as we sat there in stiff chairs.
I resolve to change the way I meet with my appointments.
- I will offer tea, coffee, or cocoa. We have a machine that makes beverages in an instant.
- I will chat before getting down to business.
- I will select a less public spot for meeting if possible. I will clear off my desk in the workroom if necessary.
- I will try to meet international standards of courtesy.
As several of the authors in The Book That Changed My Life say, every book changes me. I am sometimes slow to comprehend.